Technology gives your business an important competitive advantage but managing and troubleshooting desktops, networks, servers and IT security is not, and should not be, your core activity. IT Arrows, a division of Boxes and Arrows, Inc., can support you with the latest technologies while helping you to avoid profit-draining downtime. Detailed descriptions of our services are included below.   For a free assessment contact us at (888) 554-1222 x102 or send us an email with your specific requirements.
Technical Support Network Assessment and Configuration, Managed Services, Procurement and Vendor Management, and Hosting Services   We provide world-class managed services backed by the stability and knowledge of a pool of certified technical experts - all for a Flat, Predictable Monthly fee. IT Arrows believes in proactive monitoring and preventive maintenance. Our goal is to make your systems work optimally. We provide top-class IT services with a sophisticated set of IT management tools currently available only to Fortune 1000 companies. Our technology allows us to proactively fix issues before they turn into problems and instantaneously attend to a problem to prevent disaster. Our plans set you free from all the worries of cost and downtime and allow you to focus on your core business. We provide complete IT asset life cycle management, maximize system up time and minimize time to resolve issues when they occur. We proactively monitor your Servers and manage your Mail and Database Servers. We remotely monitor 5000+ aspects of every system's performance, round the clock, including security issues. We are able to respond to 93% of problems remotely with an average resolution time of about 22 minutes. We set you free from all the worries of cost and downtime and allow you to focus on  your core business. Our hosting solutions are reserved for our customers who seek a competitively-priced, reliable, responsive level of service, based on their specific requirements. In short, IT Arrows can manage everything related to your desktops, networks and servers, including procurement and vendor management, and web hosting. We specialize in network management, server maintenance, desktop support, performance monitoring, patch implementation, anti-virus updates, software deployments and much more. We have teams of certified engineers and technicians delivering high levels of IT support from our Network Operations Center on 24x7 basis. Our knowledge, experience, and resources can be yours.
Basic Managed Services Support Up to 5 hours per month of reactive and proactive maintenance to keep your office technology running smoothly. 2 business hour response 48 business hour resolution Additional hours @ regular hourly rate  Excludes upgrades and new machine setups. Hours do not carry over to the next month. Premium Managed Services Support Up to 30 hours per month of reactive and proactive maintenance to keep your office technology running smoothly. 2 business hour response 48 business hour resolution Additional hours @ regularly hourly rate Excludes upgrades and new machine setups. Hours do not carry over to the next month.   Server Management Plan Service Availability Monitoring  Microsoft Patch Management  Event Log Monitoring Log File Maintenance Drive Space Monitoring Printer Setting Management Quarterly On-Site Maintenance User Account Administration File Sharing Permission Management Security Administration Virus Definition Updates & Prevention Online Asset Management Online Trouble Ticket Management Online License Management Desktop Optimization & Management Spyware   and Adware Removal VPN Client Management Workstation Management Plan Event monitoring Proactive notification     of potentially critical     issues Online Trouble Ticket     Management Hard drive space     monitoring    Antivirus Software Management and        Update    Windows Patch and Service Pack        Management    Anti-Spyware/Adware Management        and Update
Basic Website Hosting 5GB Storage 100GB/Month Bandwidth  Live setup/update assistance Premium Website Hosting 10GB Storage 150GB/Month Bandwidth  MySQL Apache/Tomcat IIS 6  Live setup/update assistance Email – Pop3 Up to 10 Accounts Up to 1GB total Storage Space 24/7 Support Email – Exchange  HTTP access through Outlook client. Windows Mobile 5 synchronization. Online web access. Outlook 2007 client license. 3GB space per Mailbox. 25MB Attachment Limit   Email – Exchange Server Server Setup   Outlook Setup w/ Exchange Transfer PST to Exchange Server Training (0ptional) Add to additional Computers (Opt)
Learn more about what IT Arrows can do for you Network Outage Cost ROI Case Study Relax! You are not alone.
Telecom/Data Communications  Cable Installation and Maintenance, Procurement and Vendor Management, Low voltage cable installation and maintenance (telecom and data) Category 5, Fiber Optic, RF or Coaxial - no network can exist without cable. We have installed data, voice and video cabling for years, through every scenario possible, and in just about any type of environment. Our experienced technicians are AMP and Mission Critical certified by Hubbell. After installation and termination, every cable is tested for conformance to today's highest standards. We pride ourselves on providing our customers with seamless installation that is performed on time and in fulfillment of their requirements. Procurement and Vendor Management (telecom and data) - We understand that you have a business to run. Equipping your telecom and data needs should not be painful nor time consuming. Let us be your advocate. By leveraging IT Arrows’ expertise and vendor relationships, instead of spending your time researching the vast number of options available, you can focus on your core business. We will rule out the dogs and define your top three options based on your needs and budget constraints. Our selections will come complete with justifications and pros and cons.
Software Development  Business Analysis, Custom Software Development, Application, Web, and Database Design and Development, and Process Improvement  We understand that the success of your business is tied to your public image and the timeliness and accuracy of your information. We are committed to providing you with a quality product that is delivered when you need it. The Boxes and Arrows application development team is highly qualified to handle everything from simple updates you may require to more complex form and data-driven technologies. For more information visit www.boxesandarrows.net.	BAI eBroadcast Technical Tips & Special Offers Sign up Now For Email Marketing you can trust